Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your information.
Last updated: January 2026
Introduction
This Privacy Policy explains how Lungora ("we," "us," or "our") collects, uses, and protects information when you visit luangora.com or place an order through our website.
Information We Collect
We may collect the following types of information:
- Contact information you voluntarily provide, such as your name and email address, when you reach out through our Contact page.
- Order information processed by our third-party order-processing partner, such as shipping address and payment confirmation (we do not directly store payment card details).
- Technical information such as browser type, device type, and pages visited, collected automatically through cookies and analytics tools.
How We Use Your Information
Information collected is used to respond to inquiries, process and fulfill orders, improve our website experience, and comply with legal obligations. We do not sell your personal information to third parties.
Cookies & Analytics
This website uses cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our content. You can disable cookies through your browser settings, though some site features may not function correctly as a result.
Third-Party Order Processing
Orders placed on this website are processed by an authorized third-party order-processing partner. Their handling of your payment information is governed by their own privacy policy, which we encourage you to review during checkout.
Data Security
We take reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us at support@luangora.com.
Children's Privacy
This website is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date.
Contact
For questions about this Privacy Policy, contact us at support@luangora.com or through our Contact page.